Fraud Alert Issued by First Citizens State Bank

Posted on: January 11, 2023

There have been several reports of a robocall scam spoofing First Citizens State Bank’s phone number. If you received a call that appeared to come from 262-473-2112 and no voicemail was left, please disregard the call. If you answered the call and gave out personal information, please contact your local law enforcement agency for assistance. For more information on phone spoofing, please visit https://www.fcc.gov/spoofed-robocalls

Editor’s note: Shown below are the consumer tips from the above website.

Consumer Tips

Don’t answer calls from unknown numbers. Let them go to voicemail.
If the caller claims to be from a legitimate company or organization, hang up and call them back using a valid number found on their website or on your latest bill if you do business with them.
If you answer and the caller (often a recording) asks you to press a button to stop receiving calls, or asks you to say “yes” in response to a question, just hang up. Scammers often use these tricks to identify, and then target, live respondents, or to use your “yes” to apply unauthorized charges on your bill.
Be Aware: Caller ID showing a “local” number no longer means it is necessarily a local caller.
If you answer and the caller asks for payment using a gift card, it’s likely a scam. Legitimate organizations like law enforcement will not ask for payment with a gift card.
If you receive a scam call, file a complaint with the FCC Consumer Complaint Center by selecting the “phone” option and selecting “unwanted calls.” The data we collect helps us track trends and supports our enforcement investigations.
If you have lost money because of a scam call, contact your local law enforcement agency for assistance.
Ask your phone company if it offers a robocall blocking service. If not, encourage them to offer one. You can also visit the FCC’s website for more information about illegal robocalls and resources on available robocall blocking tools to help reduce unwanted calls.
Consider registering your telephone numbers in the Natio nal Do Not Call Registry. Lawful telemarketers use this list to avoid calling consumers on the list.