Division of Motor Vehicles Service Centers Offering Only Essential In-Person Services; Driver License Renewals Extended

WisDOT further restricts in-person services at DMV service
centers beginning April 8 – Service centers to offer only essential services
by appointment;
online services remain open.


To protect customers and employees from the spread of COVID-19, the Wisconsin
Department of Transportation is further restricting in-person service at all Division of
Motor Vehicles (DMV) Customer Service Centers on Wednesday, April 8, 2020. This
action furthers the limitation of face-to-face services that began on March 23, 2020.

Until further notice, the service centers will be closed to all in-person transactions except the
following services, which will be available by appointment only
. To make an appointment for one of these essential services while the Safer at Home order is in place, call the DMV Communication Center at (608) 264-7447.

  • Commercial Driver Licenses (CDL)
  • Voters needing identification who need to use the Identification card Petition Process (IDPP)
  • New Wisconsin residents who need a driver license or ID for voting
  • Note: There are no in-person vehicle services.


Online services available at wisconsindmv.gov:

  • All vehicle-related transactions (including renewing registration, titling a vehicle, etc.
  • Obtaining a duplicate driver license
  • Changing address
  • Services can also be completed by mail or through third-party providers.

Other modifications DMV has in place to reduce in-person visits include:

  • All driver license and CDL renewals are extended 60 days.
  • All ID cards can be renewed online
  • Emissions testing requirements have been deferred
  • Registration renewals should still be completed by mail or online by the renewal date
  • Non-CDL driver skills tests have been cancelled until further notice
  • A robust online presence (wisconsindmv.gov) to assist with your other DMV needs
  • DMV staff will continue to handle phone calls, process mailed-in applications, and assist
    with any other prioritized work on behalf of the state.
  • For more information, contact:
    WisDOT Office of Public Affairs
    (608) 266-3581, opa.exec@dot.wi.gov
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