Division of Motor Vehicles Service Centers Offering Only Essential In-Person Services; Driver License Renewals Extended

Posted on: April 10, 2020

WisDOT further restricts in-person services at DMV service
centers beginning April 8 – Service centers to offer only essential services
by appointment; online services remain open.

To protect customers and employees from the spread of COVID-19, the Wisconsin
Department of Transportation is further restricting in-person service at all Division of
Motor Vehicles (DMV) Customer Service Centers on Wednesday, April 8, 2020. This
action furthers the limitation of face-to-face services that began on March 23, 2020.

Until further notice, the service centers will be closed to all in-person transactions except the
following services, which will be available by appointment only. To make an appointment for one of these essential services while the Safer at Home order is in place, call the DMV Communication Center at (608) 264-7447.

Commercial Driver Licenses (CDL)
Voters needing identification who need to use the Identification card Petition Process (IDPP)
New Wisconsin residents who need a driver license or ID for voting
Note: There are no in-person vehicle services.

Online services available at wisconsindmv.gov:

All vehicle-related transactions (including renewing registration, titling a vehicle, etc.
Obtaining a duplicate driver license
Changing address
Services can also be completed by mail or through third-party providers.

Other modifications DMV has in place to reduce in-person visits include:

All driver license and CDL renewals are extended 60 days.
All ID cards can be renewed online
Emissions testing requirements have been deferred
Registration renewals should still be completed by mail or online by the renewal date
Non-CDL driver skills tests have been cancelled until further notice
A robust online presence (wisconsindmv.gov) to assist with your other DMV needs
DMV staff will continue to handle phone calls, process mailed-in applications, and assist
with any other prioritized work on behalf of the state.
For more information, contact:
WisDOT Office of Public Affairs
(608) 266-3581, opa.exec@dot.wi.gov