Fort Community Credit Union (FCCU) is pleased to announce the promotion of Whitney Townsend to the role of Chief Strategy Officer (CSO).

Since joining FCCU in January 2018, Whitney has played a significant role in advancing the credit union’s strategic initiatives, enhancing member experiences, and fostering innovation across the organization. Throughout her tenure, she has demonstrated strong leadership, a collaborative approach, and a commitment to helping FCCU adapt and thrive in an evolving financial services environment.

In her new role as Chief Strategy Officer, Whitney will lead the development and execution of FCCU’s long-term strategic vision, working closely with executive leadership and teams across the organization to identify growth opportunities, strengthen member value, and support organizational excellence. The position requires strong strategic thinking, collaboration across multiple disciplines, data-informed decision making, and the ability to drive meaningful organizational change.

“Whitney’s leadership, creativity, and dedication to our members and team have made a lasting impact on FCCU,” said Sue Johnson, President/CEO of Fort Community Credit Union. “Her ability to see the bigger picture, turn ideas into action, and lead through change makes her exceptionally well-suited for this role. We are excited to have her help guide FCCU’s future growth and strategic direction.”

Throughout her career at FCCU, Whitney has championed initiatives designed to improve member experiences, strengthen operational effectiveness, and position the credit union for long-term success. Her promotion reflects FCCU’s commitment to developing leaders from within and investing in the future of the organization.

“I am honored and grateful for the opportunity to serve FCCU in this new capacity,” said Whitney Townsend. “FCCU has an incredible team, a strong commitment to our members, and a powerful mission. I look forward to working with our employees, leadership team, and Board of Directors as we continue building a strong future for our members and the communities we serve.”

Fort Community Credit Union congratulates Whitney on this well-deserved promotion and looks forward to the continued leadership and vision she will bring to the organization.

About FCCU: Established in 1940, Fort Community Credit Union (FCCU) is a member-owned financial cooperative open to anyone living or working in Dane, Dodge, Jefferson, Rock, Walworth, or Waukesha counties. With branch locations in Fort Atkinson, Jefferson, Watertown, and Whitewater, FCCU holds $419 million in assets and has more than 21,000 members. For more information about FCCU and the products and services they offer, visit fortcommunity.com or call (920) 563-7305.