Fort Community Credit Union (FCCU) is pleased to announce Kendra Lozano, Member Service Representative, and Theresa Huser, Consumer Loan Officer, have earned their designation of Certified Credit Union Financial Counselor (CCUFC).
This certification requires participants to complete the Financial Counseling Certification Program (FiCEP) offered by the Credit Union National Association (CUNA). The program involves self-study, webinars, and rigorous testing with the aim to identify financial challenges and provide effective intervention not typically offered by for-profit financial institutions.
Lozano and Huser join FCCU’s team of Financial Coaches whose mission is to help members identify goals, raise their credit score to qualify for better rates, reduce loan delinquencies, and improve their overall financial wellbeing. Lozano is bilingual and will utilize her Spanish communication skills to assist and advocate for those in the Hispanic community.
“Kendra and Theresa were the perfect candidates for the FiCEP program and are committed to helping members gain control of their financial future,” said Whitney Townsend, Director of Business and Community Development at FCCU. “Our entire financial coaching team is dedicated to helping members transform their lives and ensure financial well-being for all.”
Individuals with the CCUFC designation are required to recertify every three years to ensure their financial counseling knowledge is current. Members interested in receiving free financial coaching can request an appointment by emailing financialcoaches@fortcommunity.com
About FCCU: Established in 1940, Fort Community Credit Union (FCCU) is a member-owned financial cooperative open to anyone living or working in Dane, Dodge, Jefferson, Rock, Walworth, or Waukesha counties. With branch locations in Fort Atkinson, Jefferson, Watertown, and Whitewater, FCCU holds $339 million in assets and has more than 21,000 members. For more information about FCCU and the products and services they offer, visit fortcommunity.com or call (920) 563-7305.
