Finding reliable information and advocacy for aging and long-term care can often be overwhelming. Fortunately, Wisconsin residents now have a streamlined online resource to guide them through the complexities of these systems. The Wisconsin Board on Aging and Long-Term Care has launched longtermcare.wi.gov, a comprehensive and user-friendly website designed to provide consumers with vital information and support.

“Our goal has always been to provide consumers with the information they need to make important decisions about aging and long-term care,” says Heather Bruemmer, Executive Director/State Ombudsman. “Our new, streamlined website features a fresh approach to educating consumers about health care systems and provides increased access to our services.”

Key Programs Offered

The Wisconsin Board on Aging and Long-Term Care operates three essential programs to serve residents:

• The Long Term Care Ombudsman Program
  Advocates for and protects the rights of individuals aged 60 and older in long-term care facilities or receiving services through Family Care, PACE, and IRIS. The program collaborates with individuals, families, and service providers to achieve the highest standards of care.
• The Volunteer Ombudsman Program
  Focused on advocating for nursing home residents in 32 Wisconsin counties, this program promotes dignity, respect, and the protection of residents’ rights.
• The Medigap Helpline
  Offers unbiased information and guidance on Medicare programs, supplemental insurance, Advantage Plans, and Part D prescription drug plans, empowering consumers to make informed health care decisions.

How to Learn More

To explore these programs or find additional resources about aging and long-term care, visit longtermcare.wi.gov.

Contact Information:

• Ombudsman or Volunteer Ombudsman Programs
  Phone: 1-800-815-0015
  Email: BOALTC@Wisconsin.gov
• Medigap Helpline
  Phone: 1-800-242-1060
  Email: BOALTCMedigap@wisconsin.gov
• Medigap Part D Helpline
  Phone: 1-855-677-2783
  Email: BOALTCRXHelpline@wisconsin.gov

This valuable resource is the culmination of over 40 years of dedicated service, offering clarity and support to Wisconsin residents navigating aging and long-term care systems.

Submitted by Downtown Whitewater, Inc
Original content sourced from Seniors in the Park January email newsletter
Image by Use at your Ease from Pixabay